Frequently Asked Questions

Everything you need to know about selling your precious metals to CashForGold

  1. Print your prepaid USPS Priority Mail label and Client Submission Form.
  2. Complete the submission form and include it in your package.
  3. Securely package your gold jewelry in a sturdy box (no larger than 12” x 12” x 6”). Free USPS Priority Mail boxes are available at your local post office.
  4. Attach the prepaid label.
  5. Drop it off at your post office or hand it to your mail carrier.
All shipments are fully tracked for security.

Prefer everything mailed to you?

We’ll send a Gold Track Kit that includes:

  • Client Submission Form
  • Protective packaging
  • Prepaid USPS Priority Mail box with return label attached

Simply place your gold inside, seal it, and drop it off.

All packages are tracked for your protection.

Yes. We use USPS Priority Mail with full tracking on every shipment. When we provide the label or Gold Track Kit, shipping costs and up to $250 of insurance are included.

Your gold is handled by experienced jewelry professionals from receipt through evaluation.

No. Shipping and up to $250 in insurance are covered when we provide the shipping label or Gold Track Kit.
There are no upfront costs to sell your gold by mail.

Your prepaid label or Gold Track Kit is valid for 30 days. There is no obligation to send your items immediately.

You’ll create a secure login during checkout. You can track your package status and view updates at any time. You’ll also receive notification when your gold has been processed.

For security and consistency, we use USPS.
If you prefer FedEx, contact us at [email protected] and we will provide a prepaid 2-day FedEx label.
Always include your Client Submission Form.

When selling gold jewelry by mail, your payment is based on three main factors:

    The London afternoon gold fixing price on the day of settlement
  • The karat purity of your gold:
    • 10kt = 41.6% gold
    • 14kt = 58.3% gold
    • 18kt = 75% gold
  • The exact weight of your items

Our experienced jewelry buyers test and weigh your items to ensure accurate settlement.

Yes. Once your gold is evaluated, we will contact you by email or phone.
You will have 24 hours to log into your account and review your settlement before payment is issued.
If we do not hear from you within 24 hours, payment will be processed according to your selected method.

Payments are issued within 24 hours of processing.
This makes Cash For Gold one of the fastest ways to sell gold by mail safely.

If you are not satisfied:

  • Notify us within 5 days of the check date
  • Return the uncashed check within 5 days

We will return your items via our selected shipping method.

  • Secure mail-in gold process
  • Fully tracked shipments
  • Professional jewelry evaluation
  • Transparent pricing based on live gold market rates
  • 24-hour payment processing

If you’re ready to sell gold jewelry by mail, start today with our secure, prepaid shipping options.

When comparing national gold buyers, here’s what sets us apart:

  • Transparent pricing based on the London gold fixing
  • No hidden fees
  • Fully tracked and insured shipping options
  • Professional jewelry evaluation
  • 24-hour payment processing
  • Review your offer before payment is finalized

If you're researching where to sell gold for the highest payout, understanding how pricing works matters. We base every settlement on measurable, verifiable factors — not vague estimates.